FREQUENTLY ASKED QUESTIONS

WHAT ARE THE DELIVERY CHARGES FOR ORDERS?

€ 6.95 for standard delivery. Orders over € 50,- qualify for free standaard shipping.

IMPORTANT NOTICE FOR INTERNATIONAL CUSTOMERS: Keep in mind the recipient is responsible for all duties, taxes, VAT, port handling fees and other customs charges. Please see your local rates for duties, taxes, VAT, port handling fees.

 

WHY DOES MY PRODUCT LOOK DIFFERENT FROM THE ONES IN THE PHOTOS?

Due to the long artwork repeat of certain styles, your individual item will likely look different from the same products’ photos…this is what makes each item unique!

 

WHICH PAYMENT METHODS ARE ACCEPTED BY WOLFGANG?

We accept most credit cards and iDEAL.

 

HOW LONG WILL DELIVERY TAKE?

Orders of in-stock items will ship within 48-hours, excluding weekends and holidays.

 

HOW SECURE IS SHOPPING ON WolfgangUSA.com?

We use the latest encryption and secure-shopping systems available.

 

WHAT HAPPENS AFTER I PLACE MY ORDER?

Your order will be processed and shipped based on product availability.

 

WILL I BE NOTIFIED WHEN MY ORDER HAS SHIPPED?

You will receive email confirmation of your shipped order.